What to do if an order goes wrong
Talk to the seller first, then raise a dispute.
Talk to the seller using the order chat. Most issues are solved quickly.
If the work does not match the agreed brief, use Raise a dispute within 3 days of delivery.
Our team reviews the brief, messages and files, then decides on a full refund, a partial refund or release of payment.
Was this article helpful?
Related articles
Still stuck?
Talk to our team and we will sort it out.
Official WorkElse Help Center documentation.